At least one standard in this area was not being met when we inspected the service and Neve repeatedly swallowed objects she believed would seriously harm her. Huntercombe Hospital Maidenhead, based in Huntercombe Lane South, Taplow, provides specialist child and adolescent mental health inpatient service, including psychiatric intensive care for young . Neve continues: Any time a patient got angry, the staff simply used to drug us to sedate us. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. Her family made a formal complaint to the hospital in April 2020. Click here to view our latest report & rating. Another patient, who wanted to remain anonymous, and who was in the Maidenhead unit between 2018 and 2019, told Sky News she is now unable to live independently. 0000012588 00000 n Umairah Malik, of eating disorder charity Beat, says: Guidance states [force-feeding] is a last resort, and every other option must be exhausted: this might include a choice of foods or supplements, distraction techniques or extra support.. Explore in 3D: The dazzling crown that makes a king. 0000068194 00000 n Free on-site parking is available to family and friends of all our residents, and we actively encourage you to visit. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. Huntercombe Hospital in Maidenhead has been placed in special measures by the CQC A mental health hospital where blood stains were found on a wall has been placed in special measures, the. We have a dedicated team ready to assist you with whatever you need. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. Providing our residents are well enough to attend we have an Ofsted registered school on-site allowing for continued learning. But she says: I was never even admitted to A&E, and had to wait for them to pass through my body. She also claims that patients on high observation levels, because they were at risk of self-harm, were left to go to their rooms alone. Youre a waste of space.. The petitioner, Ellie Morgan, says she is a 17-year-old patient and claims an unnamed young person in her ward tragically passed away due to staff negligence. Active Care Group, which runs the hospital, confirmed it would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its service untenable. Active Care Group took over the Huntercombe Group Hospitals in 2021. 0000003701 00000 n We draw on a wide range of evidence to help inform how we treat and support every young person we care for. Huntercombe Hospital, Huntercombe Lane South,Maidenhead, is a specialist child and adolescentmental healthinpatient service, including psychiatric intensive care units for young people. %PDF-1.4 % Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. Taplow Manor is due to be closed next month. 0000001690 00000 n Taplow Manor provides specialist mental health services for children and young people aged 12 to 18. I cannot live independently.". SL6 5LH. She admits finding it hard to relax, and after our interview she goes for a drive with her father to clear her mind. We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. She claims staff regularly restrained patients, ignored cries for help and were abusive. Due to patient numbers reducing, we will lose specialist staff and therefore the ability to provide an effective and safe service to these young people. In 2018, the CQC removed registration for The Huntercombe Norwich hospital following fears over patient safety. Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. Though it is a private hospital, many of its young patients (aged 12-18 with severe or complex mental health conditions) come via NHS referrals. I tried to help patients, but feel I was part of something bad. The regulators report cited concerns that medication was being inappropriately used to manage aggression and distressed behaviour, describing this practice as chemical restraint. But just one Huntercombe Hospital in Maidenhead was responsible for more than half of these reports to the health service. Sky News can reveal NHS England has paid The Huntercombe Group now Active Care Group - almost 190m since 2015. Good You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. The support we've had from Active Care Group has been brilliant, I can't believe there is anywhere else that could do such a wonderful job looking after my son Carlo. What happens is that not only do they tell you no one will believe you, they can make all kinds of other threats as well. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. SL6 0PQ. The hospital has since said it plans to reopen as an adult unit. Learn More Since The Independents investigations, the CQC has rated both Active Care Groups Stafford-based hospital Ivetsey Bank and Taplow Manor inadequate. Want to bookmark your favourite articles and stories to read or reference later? From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. 0000011256 00000 n Huntercombe Hospital - Maidenhead provides specialist child and adolescent mental health inpatient service (CAMHS), including psychiatric intensive care for young people. After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. She quickly discovered that the rules said patients had to eat a whole meal within half an hour. 19/11/2020, 03/12/2020 Active Care Group has now confirmed the unit would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its "service untenable". Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. Being here has really changed my life for the better. the service isn't performing as well as it should and we have told the service how it must improve. One time I saw a female patient attempt suicide. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. Inspectors found dried bloodstains on a wall in one ward, and were told patients were routinely self-harming by banging their heads against walls. The Huntercombe Group said it had "learned lessons". huntercombe hospital Maidenhead to be shut down ! The postcode to use for the Sat-Nav is SL6 0PQ. 0000107816 00000 n threatened with closure by the NHS safety watchdog, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Get up to 10% off using the Booking.com app, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK April 2023, Compare iPhone contract deals and get the best offer this April, Compare the best mobile phone deals from the top networks and brands. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. From the east, Huntercombe Hospital Maidenhead can be accessed via junction 7 of the M4 and Bath Road (A4). 0000288732 00000 n 0000003282 00000 n Now after my rehabilitation I am not only going back home, I'm going back to work. She believes this is due to the trauma of her experiences. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? the service is performing exceptionally well. Suspended ratings are being reviewed by us and will be published soon. We will publish a report when our review is complete. The DHSC was approached, but would not comment specifically on sexual incident allegations. And an anonymous patient, who was in the Stafford unit as recently as March this year, told us: "On multiple occasions I would hide myself in a corner of a room and self-harm without staff noticing my arm bleeding when they checked on me. ACG Holdco Limited1 Suffolk Way, Sevenoaks, Kent, TN13 1YLCompany Number 11157123,Registered in England and Wales. The hospital is 60 miles from the family home, near Southampton, but due to a lack of beds in Hampshire it was the nearest option. These adverts enable local businesses to get in front of their target audience the local community. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Taplow Manor was threatened with closure by health watchdog, the Care Quality Commission, last week if it failed to make improvements following a damning report. Her daughter Mia was 17 years old when she took her own life in March 2017 at Huntercombe's Norwich unit. For advice on eating disorders, go to beateatingdisorders.org.uk; or for help in a crisis, call The Samaritans free. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. the service is performing well and meeting our expectations. This experience made her eagerto give something back, so she trained as a mental health support worker. She returned to Huntercombe for a nine month stay, where she repeatedly try to take her own life. In 2014 The Huntercombe Group was successfully sued by Natasha Beauchamp for failing to provide appropriate psychiatric treatment. 0000068937 00000 n Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. At first, her parents were impressed. Girls would self-harm and there would be blood up the walls from where theyd hit their heads, she recalls. Nikki challenged the methods used to treat Amber, but says she wasn't listened to. Archived services are ones which are no longer part of a provider's registration with CQC. They all say they were failed by the care they received from a single provider - The Huntercombe Group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. Bonnie became anorexic after beingbullied and the death of her grandmother. Did this woman die because her genitals were cut? I am appalled to hear that there are ongoing police investigations against Active Care Group staff regarding the sexual assault of children in their care. Start your Independent Premium subscription today. Also speaking to Sky News, lawyer Mark McGhee, who represents several former patients in the units run by the Huntercombe Group, said he had been told of allegations of "violations of human rights and serious physical, emotional and in some cases potential sexual abuse over a period well in excess of 10 years. No rating/under appeal/rating suspended She blames the care she received for the deterioration in her condition, describing how she was restrained. The use of restraint was, at times, "coercive", and it recommended an urgent audit of the use of restraint. the service is performing badly and we've taken enforcement action against the provider of the service. Deborah Coles, chief executive of the charity Inquest, which has supported many families during investigations into poor care in mental health units, said the disturbing figures warrant much greater scrutiny. The secret mine that hid the Nazis' stolen treasure. A genuine person-centred approach sits at the heart of our model because no two individuals share exactly the same needs, hopes and challenges. Huntercombe (No 12) Limited. Overview; Departments and services; Facilities; Ratings and reviews; Leave a review; No reviews. Jane's mother took a picture of her daughter's forehead which she says shows the aftermath of her hitting her head. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. The service previously operated under the name Huntercombe Hospital Maidenhead, but has since changed management. This service was archived on 5 March 2021, Archived services are ones which are no longer part of a provider's registration with CQC. You can call them on 0808 802 9999 in England and Wales, 0808 801 0302 in Scotland, and 0800 0246 991 in Northern Ireland, or visit their website at www.rapecrisis.org.uk. See old profile. The staff were so nice, says Julie. The Huntercombe Group has been aware of serious criticisms for years. 0000026117 00000 n The Huntercombe Group also ran a unit in Stafford. we have taken enforcement action. "My mum is my full-time carer as I cannot be on my own due to this. Julie and James claim Bonnie was restrained against a wall and her legs were kicked out from beneath her to bring her to the floor. Editors' Code of Practice. "We've been working hard and progress has been made to improve the care at the hospital, which has been recognised by our regulators.". (01628) 667881, Provided and run by: Our model of care is clinically led and has been put together by our doctors, nurses, psychologists, therapists, social worker and other experts in this field. The provider of this service changed. Our sincere condolences go to all those affected.. The BBC is not responsible for the content of external sites. The Huntercombe Group was taken over by Active Care Group (ACG) in December 2021. Leave a review Read more:The shocking truth of life in a children's mental health unit'Inadequate staffing' at Berkshire mental health unit 'put young people at risk''Treated worse than animals''It just felt like they'd given up on me'. Newsquest Media Group Ltd, 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW Registered in England & Wales | 01676637 |. Some young patients were given sleep drugs not licensed for under-18s. 0000007338 00000 n 3 Central Institute of Mental Health, Medical Faculty Mannheim, Heidelberg University, Mannheim, Germany; Psychiatric Hospital, University of Zurich, . Julie felt staff didnt attempt to follow this guidance. The government must learn lessons from its past failings in order to protect patients.. When patients tried to get help from the nurses station, they were ignored. She said: Up and down the country, our most vulnerable children and young people are being failed by the system. Most populous nation: Should India rejoice or panic? Suspended ratings are being reviewed by us and will be published soon. She blamed the care she received for the deterioration in her condition, describing how she was restrained. Adventure Princess! Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". In 2017 she spent three months in Leigh House, an NHS psychiatric service in Winchester. I like being here with Active Care Group. I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. So it made me want toself-harm in different ways, rather than stop me from self-harming.". We asked staff two simple questions to better understand the challenges and positive moments from COVID-19. "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. Following its recent inspection of Taplow Manor, the CQC noted it is the only psychiatric intensive care unit wider geographical area. 0000081167 00000 n The move comes after an investigation by The Independent and Sky News heard from more than 50 patients who alleged systemic abuse by the provider, while Taplow Manor is facing two police probes one into a patient death and a second into the alleged rape of a child involving staff. Bonnie refused to tell her mother what had happened. Overall: Inadequate. She said: "Sometimes when they were trying to get me in holds, they would swing me round really hard and I would fall into the wall so I would get bruised knuckles. Taplow Manor hospital, in Maidenhead, was threatened with closure by the NHS safety watchdog, the Care Quality Commission, only last week if it failed to make improvements following a damning report. Updated 25 August 2022 Taplow Manor, previous known as Huntercombe Hospital Maidenhead, is a specialist child and adolescent mental health inpatient service (CAMHS). Pioneering Care 24/7 Support Award-Winning Service Child and adolescent mental health care services. 0000107855 00000 n Her mother told us: "The restraints themselves were often brutal, lengthy and painful. At this point, however, the parents put their faith in the hospital, unaware Bonnies experience there would leave her with PTSD. the service is performing badly and we've taken enforcement action against the provider of the service. READ MORE:M4 road closures and diversions affecting Berkshire drivers this weekend, They said: A fullinvestigation into the circumstances leading up to this tragedy has been launched and we will cooperate with any other investigations. Comments have been closed on this article. We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. HUNDREDS of people have demanded a mental health hospital to close down after a patient tragically passed away. 0000033255 00000 n 0000080763 00000 n 0000010985 00000 n Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. Latest inspection: VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. The incident is being investigated by Thames Valley Police and the CQC. Contact us Address Huntercombe Lane South Taplow Maidenhead Berkshire SL6 0PQ Get directions (opens in Google Maps) Phone 01628 667881 Online Visit Hospital website Send email to Hospital Find another hospital What patients say There are currently no reviews for The Huntercombe Hospital Maidenhead. Your information helps us decide when, where and what to inspect. Although this is not uncommon in anorexia treatment, she says the tube was repeatedly and painfully inserted and removed against guidelines published in the British Journal of Psychiatry. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed . An NHS England spokesperson said: Sexual misconduct, violence, harassment and abuse are criminal acts; all NHS organisations must have robust measures in place to ensure immediate action is taken in any cases reported to them, and this requirement applies equally to independent facilities providing services on behalf of the NHS.. "It's like whatyou read about asylums and workhouses, and it was horrendous. Fly the flag in style: JO ELVIN's got red, white and blue Coronation style covered. 0000010172 00000 n Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. Download our brochure to learn more about the services we provide at Active Care Group. She is one of a large group of teenagers, most of who don't know each other, Sky News has spoken to as part of an investigation with The Independent. A spokesperson for Active Care Group, which merged with the Huntercombe Group last Christmas Eve, confirmed a young patient tragically passed away at the John Radcliffe hospital on Monday, February 14 but did not provide further details. And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. 0000295425 00000 n Start your Independent Premium subscription today. By then she was desperate to die andmade several attempts on my life. Her skin was grey. ", The previous owners of The Huntercombe Group, Elli Investments Group, told us: "We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high-quality care. Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. 169 54 Expert psychological support is being provided to individual patients and staff on the ward. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. Alice says: "How can anyone get better if that's the way the hospital treats people? Neve was discharged from the hospital, where she was being treated for an eating disorder, but didn't have enough support. hb```@9e!0!I$}.y +DFP 4 C8d3H|```Ad4%1)yv " @ayV[N0. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. However, a spokesperson said: We deliver our services in line with specifications set out by the Royal College of Psychiatrists and NICE, and we are regulated by the CQC. Any other browser may experience partial or no support. A spokesperson said: Taplow Manor is the largest unit of its type in the country, and the number of incidents reflects that. 0000096844 00000 n Send your story ideas to south.newsonline@bbc.co.uk. We are committed to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families, and other professionals. Conditions we support, but are not limited to: Taplow Manor is one of the UKs largest providers of specialist mental health care for children and adolescents. She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. What it looks like. SL4 5UL, In The data lays bare for the first time the horrific scale of sexual incidents reported at Taplow Manor, though concerns have previously been raised in relation to Huntercombe hospitals, which are now run by Active Care Group and were formerly managed by the Huntercombe Group. So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. She told The Independent: Lessons could and should have been learnt from the complaints and patient experiences of Huntercombe CAMHS hospitals dating from 10 years ago. 0000068867 00000 n Dr Tang said: "The death of a young person at Taplow Manor in February 2022 was a tragic and sad event. No one's gonna get better in that environment. And she told us: "The unit wasn't very hygienic there was blood all over the walls.". Sky News has now seen multiple independent reviews of patient care corroborating accounts of poor practice, and we've gathered testimonies from more than 20 former patients who were in units run by The Huntercombe Group over a 10-year period. Ellie Morgan started this petition. 0000003168 00000 n 0000080232 00000 n The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. I started hurting myself.". 0000011507 00000 n The BBC is not responsible for the content of external sites. "I get flashbacks of everything that happened. 'They'd hold you down and you'd be crying screaming'. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she says. Apply to Huntercombe jobs now hiring in Maidenhead on Indeed.com, the worlds largest job site. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". 0000010598 00000 n Lyra Williams was at two Huntercombe units - Watcombe Hall in Devon and Maidenhead - between 2013 and 2017. I dont want it to happen to anyone else.. Bonnie says she spent the first few days terrified and curled up in a ball on her bed. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units.
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