Google users awarded this restaurant 4. 1 Hexham Road, Swalwell, Newcastle Upon Tyne, UK NE16 3AA. we ordered one cheesecake and 2 slices of cake. Then to the fabulous finale..dessert. Service mediocre, food really basic and tasteless, could cook better at home! The remaining dishes judging by the clean plates were good. Sambuca Quayside is perfect for those who are looking for a cheap meal with a view, but it may not be suitable for those who are fans of good Italian food and hospitality. 20 minutes later we were directed to a table with 2 chairs . overall excellent food just the service and waiting is the let down, Visit frequently and the food is always a good quality. When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. I then had a lasagne. Maybe I just ordered the wrong items. If so how do i access it. Seabass Fillets, Fresh Mussels Lobster Bisque, Pan Seared Scallops, Pea Puree, Crispy Pancetta, King Prawns with Cajun Spices and Mascarpone, Classic Goats Cheese Bruschetta, Red Onion Marmalade, Balsamic and Olive Oil Reduction, Smoked Salmon Roulade, Mascarpone Cheese Baby Prawns, Chunky Fish and Shellfish Soup, Cream and Herbs, Fish Platter, Todays Fresh Fish and Shellfish, Cherry Tomatoes, Basil, Olive Oil, Salmon Fillet on Baby Prawn and Spring Onion Risotto, Chicken Stuffed with King Prawns Peppers, Lobster Bisque, Grilled Fillet Steak 10Oz on Turmeric and Coriander Mash with a Red Wine Jus. The daytime specials are excellent value for money, This is the version of our website addressed to speakers of English in United Kingdom. Find your local restaurant : Our restaurants Trinity Square, Gateshead View Metro Gateshead View Forest Hall View Cramlington View Newcastle Quayside Cassia Sambuca Hartlepool View Percy Main View Seaham Blyth Forest Hall View Heaton Park View Great food and delicious cocktails! i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. The manager was friendly, if a little over the top with his cheeky comments! Amazing food. It got to the point i was too embarrassed to complain any more as they were making us feel we were just being awkward. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. We all got ice!!! My cheesecake was stale, and the two portions of red velvet cake were STALE. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. Business people frequent the restaurant for lunch; business travelers enjoy our upscale casual dining and entertainment; corporate and social groups take advantage of Sambuca's first-class event planning; locals stop by for happy hour and dinner; and weekend dance bands bring out the party people. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ice cream was barely half a scoop, I would be embarrassed serving it! The team worked really well together and made our evening great.More, On a cold Wednesday night the place was buzzing, the special 3 course menu was a great suprise, included fillet steak with any sauce is 22 when its 25 on the normal menu. The Sea Hotel Sure . Add a photo Get food delivered Order online Located right by the river, this fine dining spot offers a special menu for around 25, which includes dishes like T-bone steak, spaghetti carbonara, and salmon in leek sauce. Metro Gateshead Clasper way, Swalwell, Newcastle upon Tyne, NE16 3BE Opening times Mon - Thurs: 12pm - 9pm Fri & Sat: 12pm - 10pm Sun: 12pm - 8pm 0191 414 4432. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Does this restaurant offer table service? Shame really as we really liked this restaurant but it's not the first time the restaurant has been coldMore, Came for lunch with a friend. Great Service and great experience. Enjoyed the table in the sun whichfelt like being abroad. My son, daughter and I decided to go out for a meal. Our nightly live music will engage our guests in the energetic vibe of the restaurant, reminding them to enjoy the simple pleasures of life. We booked a table for a family meal. on the plate. I didnt realise until I looked later - we were charged an extra 8!More, Been to Sambuca Heaton this afternoon with good friends for a nice catch up. the music down as we were having to shout at each other and still couldn't hear what was being said. We all got ice!!! sorry none that I'm aware of but please, I'm no expert. Pizza? On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. ", "'Italian' Hot Chocolate is a must try and great atmosphere with friendly staff.". Antipaste Menu Main Course Menu Side Dishes Soft Drinks Dessert Caffe Societa My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. !Other pasta my wifeordered had no flavour and was disgusting, young chavas walking around in tracksuits and air max trainers! on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. Will definitely be back soon. I would eat here again. My mother paid this and did not say anything to us until we returned home. Then to the fabulous finale..dessert. It wasn't as good as it had been made out to be though. Asked to see the desert menu for the kids and was told 3 times to have tirramsu. Note: your question will be posted publicly on the Questions & Answers page. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Asked to order twice. Read reviews and menu for Sambuca Quayside: #284 of 3653 places to eat in Newcastle upon Tyne. A full list is available within the "safety precautions" section of this page. Get quick answers from Sambuca Quayside staff and past visitors. Everyone else's starters were fresh. Sambuca Quayside is rated accordingly in the following categories by Tripadvisor travellers: Today the food was excellent as usual & the, Watergate Buildings 57-60 Sandhill Quayside, Newcastle upon Tyne NE1 3RG England. I then had a lasagne. Never again will I set foot in that shambles of a place.More, This has to be the worst Italian restaurant in the north east, food tasteless, ordered spicy beef risotto which Ive ordered in other restaurants but it came covered in sweet chilli sauce minging! Travelodge Newcastle Cobalt Business Park. We will never go there again. The staff were great, the food was lovely (the special starter of scallops was amazing) the restaurant had a great atmosphere, whats not to like! 20 minutes later we were directed to a table with 2 chairs . were! extra place setting I needed. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. Tripadvisor performs checks on reviews. You are free to download the Sambuca Quayside menu files. Shame really as we really liked this restaurant but it's not the first time the restaurant has been cold. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Think before you part with your hard earned cash!! Stay well clear of this place!More, First visit in a long while and very disappointing food not up to standard and portions very small. The restaurant is in a fabulous location along the river. We spilt a drink on our table and wiped up ourselves and the cloth used was filthy! On the price pointexcellent value as ever. Eh? Would defiantly go back and would recommend to friends . We had everything from Bolognese to seafood. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. Great pricing too - can't wait to return! My friend and I had lunch at this restaurant on the 6/12/22 we have been several times before, the service was great staff are always friendly but the restaurant was freezing cold we had to eat our lunch with our coats on and so didmany other patrons the food was delivered hot to our table but within 5 minutes it was cold Stay clear people do not waste you hard earned cash in this restaurant. There is no need for a manager to be asking inappropriate questions, always was quite creepy years ago and is still the same now, will never be back!!! When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. We got the round table with a fab nighttime view and atmosphere. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Not one server smiled during our stay. 258 reviews . Great location in the Pavillion in Heaton Park too. Sambuca is rated accordingly in the following categories by Tripadvisor travelers: 74-82 Great Lime Road Forest Hall, Newcastle upon Tyne NE12 7AL England. They went way above and beyond good customer service. (By this point we had already questioned whether our drinks were what we had asked for as we could only taste the soft drink). The whole experience was laughable from start to finish, complete shambles, place has really gone down hill over the last few years. It should have been a sign of things to come. Would I recommendYes. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Never again will I set foot in that shambles of a place.More, This has to be the worst Italian restaurant in the north east, food tasteless, ordered spicy beef risotto which Ive ordered in other restaurants but it came covered in sweet chilli sauce minging! My cheesecake was stale, and the two portions of red velvet cake were STALE. So from the back of the restaurant, you can check the desserts at the front. Think before you part with your hard earned cash!!! Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! View the online menu of Sambuca Swalwell and other restaurants in Newcastle Upon Tyne, United Kingdom. was ready which was great and the portion size was perfect, not too big/small, and all 3 really enjoyed their food. Stay well clear of this place! Only down side is there was plenty of tables but as it was just 2 of us we got sat by a door and a coat rack. We werent willing to spend any more money getting desserts so just got the kids an ice cream. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Staff were so friendly and attentive. Amazing Italian culinary dishes and a wonderful cozy place. My steak was cooked to perfection, andmy partners Risotto was irresistible. Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! Does this restaurant offer table service? My son got a portion of Bolognese which wouldn't feed a bird, and my daughter's pizza crust was so tough , you'd need a jackhammer to get through it. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. If the system detects something that potentially contradicts our. Terrible customer service. They came over and chatted to us making jokes. I had the Jambalya Risotto, which I have to say was below average. I had the Jambalya Risotto, which I have to say was below average. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. This was the highlight of the meal. Our philosophy is shared with all who walk into our restaurants. "Of course! Are you sure you want to delete this answer? Thank you very much and we will be back. I'll bring it down to you" . The location of the restaurant is also good, right on the River Tyne. The staff I appreciate they are very young but need training in hospitality however the two older staff ie the taller long haired lady and the guy behind the bar taking payments absolutely couldnt crack asmile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . I actually had to point out to the waitress that there were 3 of us. . The waiting staff were nice and friendly. For myself the 1st time trying the la carte menu. Also by this point we felt we were being a pain when we werent we were whispering as we were being stared at by all the staff. Food was decent, friendly accommodating staff for our birthday party. Visit one of our rockin' locations in Nashville, Plano or Houston. My brother likes scallops so took the other half and he had to spit it out aswel. - wrong meals given to us when ordered certain adjustments. 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Garlic bread was very hard and dry. Staff asked if everything was OK as if it was just routine and not because they actually cared. Never again will I set foot in that shambles of a place. I would only visit here if your not that hungry and want to spend a lot of money for not much food. Friends carbonara was tasteless and a tiny portion. We visited this restaurant Sunday evening. It had clearly been reheated and was practically welded to the dish. I'll bring it down to you" . It got to the point i was too embarrassed to complain any more as they were making us feel we were just being awkward. On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. we ordered one cheesecake and 2 slices of cake. Sambuca Pavilion Heaton Park official Facebook page. Service mediocre, food really basic and tasteless, could cook better at home! Do I need to book a table if visiting at 1.30 on a Friday? Heating good so not cold, Booked a table for 20 for daughters 18th birthday, had a little wait for the table as it was really busy in the restaurant. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. They fetched the childrens food out as soon as itwas ready which was great and the portion size was perfect, not too big/small, and all 3 really enjoyed their food. A huge thank you to Sami, chef Riad, Noufal and Hanz. This restaurant offers its visitors to degust Italian cuisine. Desserts were standard Sambuca fayre. Only down side is there was plenty of tables but as it was just 2 of us we got sat by a door and a coat rack. It had clearly been reheated and was practically welded to the dish. 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Food was cold had to send it back twice with no apolige from the waiter. Do you have any gluten free options please? Absolutely worse experience of my life. Would I returnYes The food was lovely the service was great.We will definitely be back.More, - miserable staff. Delicious sambuca or good beer are among the tastiest drinks to order. Asked to order again a very lovely waiter was extremely accommodating to us the entire time until his shift ended. Italian Desserts. Maybe I just ordered the wrong items. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. 7 for prawns and there was hardly anything on her plate and no sauce. Would I returnYes The service was excellent, and the price was satisfactory too.More, Visited spontaneously after meeting up with family . Had to take my sister and cousins to Mc Donalds after we left.
sambuca newcastle menu
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